Warranty, RMA and Spares: After-Sales Terms to Settle Before Volume Purchase
Once the technical parameters are settled, what actually determines how much trouble the next few years bring is usually the after-sales terms. Buying dozens or hund…
Once the technical parameters are settled, what actually determines how much trouble the next few years bring is usually the after-sales terms. Buying dozens or hund…
Anyone buying embedded hardware for the first time tends to assume the flow is “pick a model — place the order — receive it.” In real projects there are usually six…
The most common reaction to an embedded board quotation is “that is more than I expected” — and that judgement usually comes from not seeing how the number is built.…
Controller selection for AGVs, AMRs and service robots often starts with “how many TOPS do we need.” What actually decides whether a project lands cleanly is somethi…
The most common mistake when sourcing embedded boards is comparing only price and datasheets. Specifications look similar today and the price can be pushed down, but…
“When can we get this SoC?” has become a standing item in hardware kickoff meetings. But what actually determines whether a project ships on time is rarely how well…
Once devices are in the field, fixing a single bug can mean sending someone on site — an absurd cost. OTA is not a feature to add later; it is an architectural decis…
Devices live in distribution cabinets, on poles or in unattended equipment rooms. When one hangs, the only recovery is sending someone to power-cycle it on site — an…
“The SoC is industrial grade, but the board still fails the temperature spec” — a very typical rework in industrial projects. The cause is usually not the SoC but th…
If every camera, wireless access point, electronic label and door reader on an industrial site needed its own power run, installation cost and failure points would m…