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ODM in Ten Q&As: The Questions Every Buyer Asks

Ten years of ODM inquiries, ten questions asked tens of thousands of times.

Quick answers

  • MOQ? 100 units for rebranding, 500-1,000 for deep customization;
  • Lead time? 15-25 days rebrand, 45-60 days deep;
  • Logo/silkscreen? Yes, free from 50 units;
  • Certifications? Platform CE/FCC exists; housing changes need structural retesting;
  • Our own OS? Yes, with firmware signing and flashing support;
  • Tooling? Shared molds free; new molds quoted separately;
  • Warranty? 12-24 months by line;
  • Samples? 1-2 paid units, credited at mass production;
  • BOM secrecy? NDA + isolated customer part numbers;
  • EOL? 12-month notice + last-buy rights.

The full ODM process document lives on our site and documentation center.

Related products: m-rk3588s-core, edge-rt28-rk3528. Manuals, firmware and SDKs are in the Hugsun Documentation Center; contact us via the website for volume / ODM programs.

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  • ODM / OEM customization